Welcome to LealUp

Customer Success for LATAM B2B teams — guides, API reference, and best practices.

LealUp is the Customer Success platform built for LATAM B2B teams. Customer 360, health model, playbooks, and AI embedded in every module, with native Spanish support and ready-made integrations for Gmail, Google Calendar, WhatsApp, and Slack.

Where to start?

Pick your role. Each section is written for what you need today.

I'm a CSM

Daily workflow, Customer 360, playbooks, renewals, and Alfred.

I'm an Admin

Configure your workspace, invite your team, health model, and custom fields.

I'm a Developer

REST API, OIDC authentication, event ingestion, and HMAC webhooks.

First time in LealUp?

If you just landed and want to see LealUp running with your data, follow the Quick start. In 30 minutes you'll have email synced, customers imported, and a playbook running.

Sections

Getting started

What LealUp is, core concepts, and frequently asked questions.

Integrations

Gmail, Google Calendar, WhatsApp, Slack, CRM, and CSV.

Need help?

Inside the product, open Alfred (⌘K) for natural-language questions.
Missing something in this documentation? Email [email protected].
For integration or API topics, visit Developers.